“Our engineering teams have learned that configuration changes on the backbone routers that coordinate network traffic between our data centers caused issues that interrupted this communication. The blogpost also noted that there was no evidence that any user data was compromised because of the snafu. In a blogpost, Santosh Janardhan, Facebook’s vice president of infrastructure, apologized for the widespread inconvenience, adding that a “ faulty configuration change” was the reason behind Facebook going down.

E.T., services came back online for many users, though not everyone experienced a totally seamless connection. The Facebook website wouldn’t load, and WhatsApp messages didn’t go through, with the status bar saying “Connecting.” On the desktop version of Instagram, the webpage loaded to a “5xx server notification,” while Safari said it “can’t find the server” for the web version of Facebook.Īround 6 p.m. ET indicating that users were having trouble accessing products owned by the social media giant. The website Down Detector confirmed problems with Facebook products writ large, citing over 100,000 reports as of 12 p.m. People took to Twitter - which was still working, thankfully - to see if others were experiencing the same issues. A Facebook spokesman, Andy Stone, Tweeted that the team was “working to get things back to normal as quickly as possible” shortly after noon E.T. What’s more, neither Facebook nor messaging platform WhatsApp were online as of mid-day on Monday, Oct.

People attempting to update the Instagram app were greeted with 'Couldn't refresh feed' notifications. 4, as the app and the website seemed to refuse to load. Many users are wondering why Instagram was down on Oct. If you were planning to upload a meticulously curated photo dump to your Finsta yesterday, you were out of luck.

Why instagram and whatsapp not working